Terms & Conditions

Last update: 7 Aug 2023

The material on this website is provided by Petli AB (reg. no 559265-9212). These terms of use are a legally binding agreement made between you, either personally or on behalf of someone else and Petli AB (referred to as "the company", "we", "us", or "our" in this agreement). The terms apply to all of Petli's services and concern your access to and use of Petli's website (www.petli.app), the Petli app, and related domains, sub-domains (in this agreement, they are collectively referred to as "the Services" or “Products”. These terms set out your legal rights, obligations, and commitments and include important disclaimers as well as provisions regarding legal jurisdiction. Please read carefully

1. OVERVIEW

1.1 ABOUT PETLI

Welcome to Petli! This document ("Terms") outlines the conditions under which we provide our content, products, or services available on www.Petli.app ("Website"), our apps ("Apps"), or any other methods. The collective term for these offerings is "Products". Our ability to update or change the Products remains at Petli's discretion. If you're thinking about using any of our Products or purchasing from the Website or third-party platforms like the Apple App Store or the Android Play Store, it's crucial that you go through these Terms. By choosing to use, purchase, or access our Products, you're acknowledging your acceptance of these Terms and all relevant laws. Need to get in touch? Shoot us an email at woof@petli.app. If you have questions or feedback about your experience or these Terms, we're all ears.

1.2 ARBITRATION AND CLASS ACTION NOTE

Please be aware that these Terms have an arbitration clause. Except for certain dispute types specified within the clause, you and Petli have agreed that any disagreements related to these Terms or Product usage will be settled through mandatory binding arbitration. This means neither of us will pursue a class-action lawsuit or class-wide arbitration.

1.3 THE FINE PRINT OF USING PETLI

(a) These Terms, along with your purchase details, represent our full agreement regarding the Products. Sometimes, specific Products might have their own terms; if there's ever a conflict, those product-specific terms will prevail.

(b) Please double-check the details in these Terms and your purchase. If something seems off, reach out to us to clarify in writing. We're only accountable for written statements from an authorized Petli representative.

(c) A heads-up about data: by using our Products, you're giving a nod to the processing and storage of your data in both the USA and the European Union. This mainly involves payment processing and usage tracking. You recognize that data protection might vary across countries but still approve of the transfer and storage of your data in these regions. Rest assured, we'll act in line with relevant laws concerning data transfer and storage.

1.4 UPDATING OUR TERMS

From time to time, Petli may tweak these Terms or other policies. When this happens, we'll post the updated Terms on our website. These changes will be effective as soon as they're up on www.Petli.app. By continuing to use the Products after an update, you're saying you're okay with the new terms. If a change is significant, we might inform you in other ways, like through in-app notifications or emails.

2. MEMBERSHIPS AND SUBSCRIPTIONS

2.1 REGISTRATION PROCEDURE

(a) Individuals are permitted to become registered users of the Products without monetary obligation, hereinafter referred to as a “Member”. To achieve such status, one is required to navigate to the appropriate section of the Products, tender a valid email address, and establish both a unique username and a secure password associated with said email address. Members bear sole responsibility for safeguarding the confidentiality of their account credentials and for limiting access to their chosen device.

(b) In the duration of Product utilization, one may be solicited to furnish certain personalized data, hereinafter termed “User Information”. This may encompass data extracted from platforms such as Facebook, Meta, and Instagram. The collection, storage, and handling of this User Information adhere strictly to the stipulations laid out in the Petli Privacy Policy. It is the user's obligation to ensure the veracity of such User Information and to effectuate timely updates therein.

(c) By initiating an Order via the Products, the user avers that: (i) They possess the requisite legal competence to enter binding contractual agreements; (ii) All proffered registration data is both veracious and current; (iii) They will perpetuate the accuracy of such data; and (iv) Their engagement with the Products remains in conformity with all extant laws and regulations.

2.2 MEMBER ACCOUNTABILITIES

Members have a fiduciary duty to maintain the sanctity of their account, password, and other User Information, further augmenting security by limiting unauthorized device access. It is imperative to maintain the contemporaneity of User Information.

2.3 USAGE BY MINORS

Users must have attained a minimum age of 18, or the recognized age of majority within their jurisdiction, to achieve registered user status. Persons beneath this threshold may only access the Products under the aegis and explicit consent of a parent or lawful guardian, operating under said guardian's account and in strict adherence to these Terms.

2.4 BENEFITS OF MEMBERSHIP

Membership in Petli accords exclusive ingress to select sections, features, and functionalities of the Products otherwise restricted to non-members. By assenting to membership, one consents to occasional receipt of communications pertaining to marketing, special offers, surveys, and product updates. Opting out of such communications is facilitated through directives provided therein. Petli memberships are intrinsically personal; any attempts at alienation, transfer, or sale thereof are strictly proscribed.

2.5 SUBSCRIPTION MODALITIES

(a) Registered users may avail themselves of the Products via:

(i) A Free Tier: Offering circumscribed content and functionalities.

(ii) A Paid Subscription: An arrangement predicated on periodic fees granting expansive access. Acquisitions via the Apple iTunes Store or Google Play Store are irrevocable and non-refundable, governed by their respective commercial policies.

(b) The temporal durations for subscriptions are defined as follows:

Monthly: Encompassing 30 calendar days.

Annual: Encompassing 365 calendar days.

(c-d) Monthly and Annual subscriptions entail recurrent charges, with Petli being irrevocably authorized to effectuate such charges on the user's designated payment method. Any cessation of subscription to avoid subsequent charges must precede the renewal period. Refunds for fractional subscription durations are not entertained.

(e) Revocation of subscription auto-renewals can be executed through designated app store mechanisms.

(f-h) Users are mandated to apprise Petli of alterations to their payment method without delay. Liability for all pertinent fees, charges, and taxes rests with the user. In collaboration with its third-party payment service provider, Petli may obtain and utilize updated credit card particulars from the issuing institution to obviate service interruption due to outdated or invalidated cards.

(i) Obligations to provide the Products are effectuated post-receipt of an Order and subsequent electronic confirmation of purchase. All correspondence should reference the unique Order number. Users absorb any bank-associated charges stemming from payments and are expressly forbidden from commercial resale of acquired Products.

2.6 DEVICE COMPATIBILITY

To optimally leverage Petli on a chosen device, said device must fulfill certain system prerequisites delineated on the Website and prevalent app marketplaces.

2.7 AMENDMENTS TO FINANCIAL TERMS

Petli reserves an unassailable right to revise, introduce, or abolish fees in connection with any of the Products at its discretion. Such changes will be prefaced by a 30-day notification. Dissent with these changes can be addressed by terminating one's membership or subscription.

3. TERMINATION OF SERVICES

3.1 TERMINATION AT THE BEHEST OF THE USER

(a) The User reserves the right to terminate a Monthly subscription at any given moment. Such termination shall be operational upon the culmination of the pertinent monthly cycle.

(b) In instances where the subscription has been procured via the Apple iTunes Store or through our dedicated iPhone application, termination can be effectuated by abrogating the automatic renewal of paid In-App Subscriptions. This can be accomplished by navigating to 'Manage App Subscriptions' within the User’s iTunes Account settings and selecting the relevant subscription warranting amendment. Similarly, for subscriptions procured through the Google Play store, auto-renewal cessation can be executed within 'Subscriptions' under account settings in the Google Play app, or in adherence to the extant procedures delineated by Google Play.

3.2 TERMINATION AT THE BEHEST OF THE COMPANY

The Company retains the unassailable right to suspend or terminate the User's access and utilization of the Products consequent to acts of fraud perpetrated by the User or a demonstrable breach of any obligations delineated within these Terms. Such suspension or termination can be instated immediately and without prior notification. For the avoidance of doubt, a breach of these Terms encompasses, inter alia, any unauthorized replication or downloading of audio or video content proprietary to the Products.

3.3 REGARDING PROMOTIONAL CODES

Promotional codes or offers tendered by the Company cannot be amalgamated with any extant or past promotional codes or offers. Introductory offers possess exclusivity for individuals newly engaging with the Products, barring explicitly stated exceptions. Users with prior engagement or those who have availed trial services of the Products do not classify as new users. Absent explicit deviations specified within the terms of any promotion, all promotional prices or discounts will be applicable exclusively to the introductory phase of the subscription. Subsequent renewals shall be invoiced at the prevailing rate correlating to the category of subscription availed.

4. RESTRICTED CONDUCT RELATING TO THE SERVICES

4.1 TECHNICAL INTEGRITY OF THE PRODUCTS

The User undertakes not to introduce, disseminate, transmit, or facilitate the transmission of any content or data, including but not limited to, software viruses, malicious codes, or other harmful components, designed to compromise, hinder, damage, or adversely affect any computer software, hardware, telecommunications equipment, or any other infrastructure related directly or indirectly to the Products. Furthermore, the User covenants not to disrupt or interfere with the integral functionality or the network connections associated with the Products, and shall not breach or attempt to violate any established protocols, guidelines, or policies governing such networks. Unauthorized access or usage of the Products is strictly prohibited.

4.2 CONDUCT AND REPRESENTATION

The User shall abstain from assuming or impersonating another individual or entity during their interaction with the Products. Engaging in behavior that is considered indecorous, offensive, or detrimental while utilizing the Products is proscribed. Additionally, the User undertakes not to employ the Products for any endeavors that are illicit, contrary to morality, or otherwise injurious.

4.3 LEGAL CONSEQUENCES OF VIOLATIONS

Any contravention of the stipulations delineated within this Section 4 may potentially constitute a criminal transgression under the purview of pertinent legislations. The Company reserves the right to report any such infractions to appropriate law enforcement agencies and may, in its sole discretion, extend cooperation by divulging the identity of the perpetrator. In the eventuality of such a violation, the User's privileges to access and utilize the Products shall be immediately and irrevocably revoked.

4.4 RESEARCH AND ANALYTICAL APPLICATIONS

The User is expressly prohibited from deploying the Products for endeavors encompassing scientific research, scrutiny, or evaluative analysis pertaining to the Products, unless such activities have been explicitly sanctioned in writing by Petli.

5. PROPRIETARY RIGHTS IN MATERIALS VIA THE PRODUCTS

5.1 COPYRIGHT AND OWNERSHIP

(a) All materials encompassed within the Products, inclusive of software and content irrespective of its download status, are the proprietary assets of Petli, its affiliates, or third-party licensors, where specified. The User acknowledges these materials as invaluable and recognizes that except for any expressly delineated license within these Terms, no proprietary interests in said materials shall be conferred upon the User. Unless explicitly sanctioned by these Terms or via additional terms furnished, usage of such materials without our prior written authorization is proscribed.

(b) The User acknowledges and accedes that specific materials embedded or exhibited within the Products are vested in third-party licensors. Independent of other available legal remedies, these licensors reserve an inherent right to enforce provisions under section 12 directly against the User.

(c) Media content—audio, video, or otherwise—emanating from Petli and not expressly marked as downloadable remains non-downloadable and non-reproducible from the Products or any associated Device.

(d) The Products are strictly for personal, non-commercial usage. We reserve the right to expunge any commercial advertisements, affiliate associations, or similar solicitations without prior intimation, and such actions may culminate in revocation of User privileges. Unauthorized commercial exploitation of materials from the Products is expressly forbidden unless expressly licensed in writing by us. Any transgression of these stipulations results in an instantaneous forfeiture of the User's entitlement to the Products and may render the User liable to legal consequences. The User affirms not to employ the Products for illicit endeavors and pledges compliance with all applicable legal and regulatory mandates.

(e) A limited cache of content may be designated by Petli for sharing via personal social media channels. Pertaining to content disseminated by Petli via the Products explicitly for User distribution as part of their digital commentaries or analyses, a circumscribed right is conferred upon the User to disseminate such content online. Some modifications are permissible, provided they retain the content's intrinsic quality and are essential for technical distribution. Displaying such content is subject to any additional terms delineated within its description on the Products. Distribution must not juxtapose the content with misleading or offensive material. Such distributed content may embed trackers facilitating our monitoring of its usage and distribution.

(f) Except as expressly permitted herein, the User is precluded from downloading, reproducing, distributing, modifying, or capitalizing upon any content, data, or materials within the Products. Unauthorized engagements may infringe upon copyright laws of the United States and other jurisdictions, potentially incurring legal liabilities. Petli reserves the right to vigorously safeguard its intellectual property, up to and including seeking criminal charges.

6. AVAILABILITY OF PRODUCTS

6.1 We strive to offer a flawless service, but cannot guarantee our Products will always be fault-free. If issues arise, contact us at woof@petli.app for resolution. We might temporarily suspend access to address faults, but will aim to minimize inconvenience.

6.2 Occasionally, access to our Products might be paused for maintenance or updates. If so, regular order and cancellation procedures apply. For changes, email woof@petli.app.

7.USER CONTENT

7.1 Within the framework of the Products, there exists the facility for users to furnish materials to Petli. This includes, but is not limited to, the uploading of photographs to one's user profile, the posting of video content, offering commentary within the community, and other such interactions. In the context of these Terms, the phrase “User Content” is utilized to refer to any material, accessible to the public, which is provided by you, covering aspects such as textual content, documents, images, videos, audio files, and literary or musical compositions. It is to be noted that "User Content" expressly excludes details pertaining to one's account, transactions related to Product purchases, or any information related to Product usage submitted during registration or subsequent utilization.

7.2 The stipulations contained within this Clause 7 delineate the rights and responsibilities associated with User Content for both the user and Petli. By submitting or reviewing User Content in alignment with these Terms, it is understood that the user is in agreement with these conditions. Should you be disinclined to align with these provisions, you are advised against the submission or review of any User Content.

7.3 It is to be understood that Petli does not undertake a consistent and systematic evaluation of User Content that is proffered by you or any other users. The responsibility for the content of such User Content, be it provided by you or any other user, lies solely with the provider, and Petli does not endorse or take responsibility for any views expressed within. No guarantees, be they implicit or explicit, are extended with respect to the accuracy, legality, or any other aspect of User Content.

7.4 Petli reserves an unequivocal right, which it may exercise at its sole discretion, to reject, modify, or expunge any User Content provided by users. Additionally, Petli may choose to curtail, suspend, or terminate the user's access to any part or all of the Products, especially if the User Content is found to be in violation of the stipulations of this Clause 7. Such actions might be executed without prior intimation to the user.

7.5 Petli retains the capability to associate User Content, or fragments thereof, with other materials, inclusive of content provided by other users, materials generated by Petli, or materials sourced from third-party entities. For internal operational objectives, such as analyzing trends, categorizing data, or for promotional endeavors, User Content may be utilized. It is acknowledged by the user that Petli may derive indirect commercial advantages from the use of provided User Content.

7.6 Every instance of User Content submission is accompanied by certain warranties and representations on your part: (a) That you possess rightful ownership of the User Content or have legitimate rights to furnish it, and in doing so, are not infringing upon any third-party rights, which include intellectual property rights, rights of privacy or publicity, confidentiality rights, or any rights under contractual agreements. (b) Your User Content refrains from being illicit, obscene, slanderous, threatening, pornographic, harassing, hateful, or racially/ethnically offensive, and does not instigate actions that could be deemed criminal offenses, lead to civil liabilities, contravene any laws, or be regarded as inappropriate. (c) Your User Content steers clear of any promotional content for products or services and does not solicit any commercial activities. (d) In instances where your User Content identifies any individual, specifically those aged above 18, you have procured their express consent for such identification. Further, your User Content avoids identification of individuals below 18 years of age, and ensures that there is no impersonation of other entities. (e-f) [Remaining points maintain the original structure and meaning]

7.7 In circumstances where third parties posit that their rights have been infringed upon by the User Content you've furnished, Petli is accorded the right to disclose your identity to the aggrieved parties.

7.8 It is expressly stated that User Content is not subject to confidentiality norms. You are advised against furnishing any content under the User Content category if you harbor expectations of privacy pertaining to it.

7.9 Any feedback, suggestions, ideas, or other information which is not categorized under User Content but is offered to Petli (hereinafter referred to as “Submissions”) will be treated as non-confidential and non-proprietary.

8. WEBSITE LINKS

8.1 We might provide links to external websites or services. Using them is at your discretion. We neither endorse nor take responsibility for their availability, content, or any consequences of using them.

8.2 You may link to our homepage, provided it's fair, legal, and doesn't harm or wrongly capitalize on our reputation. Avoid suggesting unwarranted affiliations or endorsements. Linking from a site you don't own, or framing our Products on other websites, requires our written permission. We can revoke linking permission with notice. Your linking site should adhere to our acceptable use standards. For other permissions, contact woof@petli.app.

9. PRODUCTS' INFORMATION

Our Products provide general info. We strive for accuracy but don't guarantee its completeness or reliability. Any reliance on this information is at your own risk.

10. LICENSE TERMS

10.1 Under these terms and applicable subscription fees, we grant you a limited, revocable license for personal use of our Products. 10.2 Our Products contain intellectual property owned by Petli or our licensors. You have rights to use, not ownership. 10.3 You agree not to:

(a) Alter or copy the Products; (b) Use Products to create derivative tools or software; (c) Distribute, lease, or publicize the Products; (d) Bypass our protective technology; (e) Avoid any territorial restrictions; (f) Misuse our Products against these terms. 10.4 Products should remain private. Any available portions belong to Petli or our licensors, and your usage should align with these terms.

11. DMCA NOTICE

11.1 We adhere to copyright laws and expect the same from users. Infringements can be reported under the US DMCA. Continuous infringements will result in termination of user privileges.

11.2 Report objectionable or infringing content to us immediately. For DMCA notices, we’ll remove the reported content swiftly.

11.3 To report copyright infringements: (a) Provide an authorized signature; (b) Describe the infringed work; (c) Locate the infringing material; (d) Share your contact details; (e) State your belief about unauthorized usage; (f) Confirm your report's accuracy under penalty of perjury. Contact our DMCA agent at: Mail: GREV TUREGATAN 9 A BOX 16, 114 46 Stockholm E-Mail: woof@Petli.app (Subject: DMCA)

12. TERMS AND PROVISIONS

12.1 TRANSFER OF RIGHTS

Petli retains the prerogative to assign its respective rights and obligations delineated in these Terms to any corporate entity, partnership, or individual, provided it does not detrimentally impact your rights enshrined herein. Conversely, you are prohibited from assigning or transferring your obligations and rights under these Terms. These Terms are exclusively binding to you; no external party has the privilege to derive any benefit from these Terms unless explicitly stipulated.

12.2 LIABILITY INDEMNIFICATION

You covenant to protect, defend, and indemnify Petli, inclusive of its board members, executives, stakeholders, administrators, workforce, and representatives, from any claims, liabilities, financial impositions, and legal fees resulting from your utilization of the Products, any content dissemination through the Products, or any breach of statutory provisions or these Terms. Petli reserves the unilateral right to oversee its defense against claims at its financial discretion. You shall provide full cooperation to Petli in defending against such claims.

12.3 WARRANTIES AND CONSTRAINTS

(a) Petli assures that any Product procured from it will be in congruence, in all significant aspects, with its specified description and maintain a satisfactory qualitative standard upon delivery. (b) Petli commits to exercising due diligence and expertise in availing the Products to you throughout the subscription period. (c) Nothing within section 12.3 or within these Terms intends to, or shall, limit Petli's liability for deceit, fatalities, or injuries due to negligence, or any liability which statutory law prohibits from exclusion or limitation. (d) The Products, inclusive of their content, are provided on an "as available" basis. Petli disclaims any assurances pertaining to the accuracy, completeness, or timeliness of the Products. Petli holds no accountability for discrepancies, lapses, or service disruptions in the Product's provision. (e) All implied terms by statutory laws, precedent, or equity are negated, as permissible by law.

12.4 NON-RENUNCIATION

Any forbearance by Petli in enforcing its rights under these Terms should not be construed as a renunciation of those rights or any other rights detailed herein.

12.5 UNFORESEEN CIRCUMSTANCES

Petli disclaims liability for non-performance, unavailability, or failure of the Products, or any non-compliance with these Terms stemming from circumstances beyond its reasonable control.

12.6 LINGUISTIC INTERPRETATION

Within these Terms: i) phrases introduced by terminologies such as "including" or "for example" are to be deemed illustrative and not exhaustive; and ii) singular references encompass the plural and vice versa, with gender-neutral interpretation.

12.7 DIGITAL COMMUNICATION

(a) Certain legal stipulations necessitate written communications. By utilizing the Products, you consent to electronic correspondence with Petli. We shall communicate via email or product notifications. (b-d) To obtain a physical rendition of our communications, forward a request to woof@petli.app. Charges may be applicable. (e) System requisites for viewing electronic documents include an internet-capable device and specific browser capabilities. Access to this platform confirms compliance. (f) To archive a copy, utilize a printing device or appropriate software. (g) To revoke consent for digital correspondence, relay your intention to woof@petli.app. This might result in termination of Product access. (h) Petli, in its sole discretion, may revise or discontinue digital communication methods, furnishing requisite notices as mandated by law.

12.8 NOTIFICATION PROTOCOLS

Unless expressly stipulated otherwise, all notifications dispatched by you to our company shall be directed to Petli at the electronic mail address: woof@Petli.app. Our company shall deliver notifications to you at the electronic mail address furnished at the point of registration or by methods enumerated in section 12.7 hereinabove. Proper service of notifications shall be deemed accomplished instantaneously upon their display on the Products or transmission via electronic mail or other electronic means. To establish the efficacious service of any electronic notification, it shall suffice to demonstrate that such electronic dispatch was directed to the addressee's designated email address.

12.9 INTEGRATED AGREEMENT

The provisions within these Terms, together with documents expressly incorporated by reference, represent the comprehensive agreement between the parties, supplanting all antecedent dialogues, letters, negotiations, agreements, understandings, or representations concerning the subject matter herein. Each party acknowledges that it does not depend on any representation or warranty not expressly delineated within these Terms or referenced documents. Our mutual liabilities pertaining to any such non-documented representations or warranties, whether innocently or negligently propounded, shall be limited to contractual breaches. This section does not curtail or eliminate liabilities stemming from fraudulent misrepresentations.

12.10 RIGHTS OF THIRD PARTIES

Except as provided in section 11 (pertaining to the DMCA), any individual or entity not expressly party to these Terms shall not be conferred any rights or claims under or in relation to these Terms.

12.11 LIMITATION OF LIABILITY

(a) We shall exert reasonable efforts to rectify defects within the Products. Our liability arising from any non-compliance with these Terms shall not exceed the procurement cost of the implicated Products. Moreover, we shall not bear liability for: (i) Malfunctions of computational systems during registration, subscription completion, data transmission, or due to tardy or inaccurate data transfer by internet service providers; or any detriment resulting from data submissions not received or delayed due to technical anomalies beyond or within our purview. (ii) Damages or losses induced by malicious software that may infiltrate and affect your electronic devices or software due to utilization of the Products, or from data transmissions, including electronic mail attachments, from our side. (iii) Engagements with websites operated by third parties but linked through the Products. (b) To the fullest extent permissible by prevailing law, Petli alongside its affiliates, suppliers, clients, or licensors (hereinafter referred to as "Protected Entities") shall not be held accountable for consequential, exemplary, or punitive damages arising from the use or inability to use the Products, or related content and functions. The aggregate liability of the Protected Entities, irrespective of the cause of action (be it in contract or tort, including negligence), shall not exceed the cumulative amount paid by you for accessing the Products.

12.12 ARBITRAL PROCEEDINGS

It is imperative to peruse the succeeding clauses judiciously, as they mandate the resolution of disputes with Petli through arbitration and circumscribe the mechanisms available to seek redress.

(a) Scope of Arbitration Agreement: All disputes stemming from or in association with these Terms or Product usage that remain unresolved informally or in a small claims court shall be subject to individual binding arbitration, excluding instances where either party seeks injunctive relief for alleged unauthorized use of intellectual property. (b) Arbitration Rules & Forum: The Federal Arbitration Act will guide the interpretation and enforcement of this arbitration provision. The arbitration shall commence through the American Arbitration Association ("AAA"). In scenarios where the AAA is incapacitated to arbitrate, an alternative forum shall be selected by the parties. The rules of the designated arbitral forum shall oversee all facets of this arbitration, barring conflicts with these Terms. Arbitration shall be executed by a singular neutral arbitrator. The mechanisms for conducting the arbitration, especially for claims below $10,000, are stipulated in detail, including the considerations for an in-person hearing. (c) Authority of the Arbitrator: The arbitrator shall adjudicate the jurisdictional competence, rights, and liabilities of the parties. The arbitrator shall be equipped with the powers to grant all remedies permissible under the prevailing law, arbitral rules, and these Terms. (d) Waiver of Jury Trial: Both parties voluntarily forfeit the right to trial by jury in favor of arbitration. (e) Class Action Waiver: Subject to applicable law, both parties agree to raise claims solely in their individual capacities and not as part of a collective action. If this waiver is deemed invalid, arbitration shall be forsaken in favor of court proceedings as delineated in section 13.13. (f) Arbitration Opt-Out Procedure: Detailed procedures are provided for those wishing to opt out of the arbitration agreement. (g) Small Claims Court: Despite the aforementioned clauses, both parties retain the right to initiate individual actions in a small claims court. (h) Persistence of Arbitration Agreement: This arbitration agreement shall endure beyond the cessation of your affiliation with Petli.

12.13 GOVERNING JURISDICTION

In circumstances where these Terms grant the parties the right to commence judicial proceedings, both the user and Petli hereby irrevocably agree that any and all disputes, claims, or causes of action that arise from or relate to these Terms, or the utilization of the Products, shall be exclusively instituted and litigated within the jurisdiction of the courts in Sweden. Both parties unequivocally consent to and acknowledge the exclusive jurisdiction of such courts.

12.14 PROVISION SEVERABILITY

Should any provision within these Terms be adjudged or decreed to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be severed and excised from these Terms. However, such severance shall in no manner impact, impair, or invalidate the remaining provisions contained herein, which shall remain in full force and effect.

Effective Date and Company Information: The present Terms came into force and were last revised on the 7th day of August, 2023. The principal place of business for Petli AB is situated at GREV TUREGATAN 9 A BOX 16, 114 46 Stockholm